Privacy Policy

Last updated: 24 July 2025

THE ARCHEMISTS is committed to safeguarding your privacy. Contact us at support@the-archemists.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you. We want you to know how we collect, use, share, disclose, and protect information about you. By using this site and/or our services, you consent to the Processing of your Personal Data as described in this Privacy Policy. We may change or add to this Privacy Policy, so we encourage you to review it periodically.

1. Introduction

THE ARCHEMISTS (“we”, “our”, “us”) respects your privacy and commits to protecting your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA) and IMDA guidelines. This policy describes how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or contact us.

2. Personal Data We Collect

We collect personal data that you voluntarily provide, including:

• Contact details: name, email, phone number, address
• Business information: company name, role, industry
• Online identifiers: IP address, browser type, usage logs
• Communications content: messages, enquiry details

We also automatically collect technical data (e.g. device, cookies) when you visit our site.

3. Purposes for Collection & Use

We only collect your data to provide, personalise, and improve our services. Key purposes include:

• Responding to inquiries and requests
• Delivering guides, checklists, and communications
• Processing bookings (e.g. consultations, demos)
• Enabling chatbots and automation interactions
• Analysing website trends for enhancement
• Complying with legal obligations

We will only use your data for the specified purposes and will not process it further without your consent or legal basis.

4. Consent & Collection Methods

We will obtain consent before collecting your personal data—whether through form submissions, email, live chat, or other channels. We will inform you of the purposes and any required disclosures before or at the point of collection.

5. Disclosure of Personal Data

We may share your data under the following conditions:

• Service providers: e.g. hosting, CRM
• Compliance & legal: when required by law or legal process
• Business transitions: in case of acquisition or sale of assets
• Third-party features: only with your consent (e.g. chat integrations)

All third parties are bound to uphold data protection standards equivalent to ours.

6. Data Retention

We retain your personal data only as long as necessary for:

• Purpose for which it was collected
• Satisfying any legal, accounting, or reporting obligations

Once data is no longer required, we will securely destroy or anonymise it.

7. Security Measures

We take the following steps to protect your data:

• Encryption (SSL/TLS) in transit
• Secure cloud hosting and backups
• Access restrictions and authentication controls
• Regular security audits and vulnerability assessments

8. Your Rights

Under PDPA, you may:

• Request access, correction, or withdraw consent for your personal data
• Withdraw consent anytime (e.g. unsubscribe from mailing lists)

To exercise your rights or ask questions, contact us at: email

9. Cookies & Tracking

We use cookies and similar tools for functionality, analytics, and marketing. You can manage your cookie preferences in your browser settings. Disabling cookies may affect website functionality.

10. Policy Updates

We may update this Privacy Policy to reflect changes in law or business. The latest version will be available on our website, with a revision date at the top. We recommend you review it periodically.

11. Contact Us

Questions, requests, or complaints? Email us at support@the-archemists.com

By using our website or services, you consent to the collection, use, and disclosure of your personal data as outlined above in accordance with this policy and Singapore's PDPA.