Terms of Service

Last updated: 24 July 2025

Please read these Terms of Service ("Terms") carefully before using the website and services offered by THE ARCHEMISTS (“we”, “us”, “our”). By accessing or using our website, services, or content, you agree to be bound by these Terms and all applicable laws in Singapore.

If you do not agree to these Terms, please do not use our site or services.

1. About Us

THE ARCHEMISTS is a Singapore-based AI agency focused on helping individuals and small businesses reclaim time, reduce stress, and grow sustainably through accessible AI solutions and education.

2. Use of Our Website and Services

• By using our website or services, you confirm that you:
• Are at least 18 years old or have the consent of a parent/guardian
• Will use our services only for lawful and legitimate purposes
• Will not impersonate any other person or provide false information

We reserve the right to restrict access, suspend accounts, or block users who breach our Terms.

3. Services Offered

• Our services may include:
• AI consulting, tools, and automation setup
• Digital resources such as guides, templates, and quizzes
• Community access (e.g., Discord, Facebook Groups)
• Live sessions, webinars, or workshops

We may modify, discontinue, or update services without prior notice.

4. Pricing and Payments

• Prices for our services are listed in SGD (Singapore Dollars) and may be subject to change.
• Payments are due upfront unless otherwise stated
• We accept Stripe, PayPal, and other major payment gateways
• You are responsible for ensuring your payment details are accurate
• Refund Policy: Refunds will be considered on a case-by-case basis. We do not guarantee refunds for completed services, digital products, or missed live sessions unless required under the Consumer Protection (Fair Trading) Act.

5. Intellectual Property

All content, branding, logos, text, graphics, and digital products provided on our website are the intellectual property of THE ARCHEMISTS and/or its partners.

You may not:

• Copy, modify, reproduce, or distribute our content
• Use our branding or content for commercial purposes without written permission

You retain ownership of content you provide (e.g., testimonials), but you grant us a non-exclusive, royalty-free right to use it in marketing and promotional material.

6. User Conduct

You agree not to:

• Use our services to send spam, malware, or offensive material
• Attempt to reverse-engineer, hack, or disrupt our systems
• Harass, bully, or impersonate other members of our community

We may remove any content or terminate access for users violating these rules.

7. Third-Party Tools and Links

Our services may integrate third-party tools (e.g., Zapier, Tally, ConvertKit). We are not responsible for:

• The terms, policies, or performance of third-party services
• Any damages arising from your use of such tools

Please review their terms separately.

8. Disclaimer and Limitation of Liability

We provide our services “as is” and “as available”.

To the fullest extent permitted by Singapore law:

We make no warranties about the accuracy, reliability, or availability of our content and services

We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services

If liability is established, our total liability is limited to the amount you paid us for the relevant service.

9. Indemnity

You agree to indemnify and hold THE ARCHEMISTS, its team, affiliates, and partners harmless from any claims, losses, or damages (including legal fees) arising from your breach of these Terms or misuse of our services.

10. Personal Data Protection

We handle all personal data in accordance with the Personal Data Protection Act (PDPA) of Singapore. For details, refer to our Privacy Policy.

11. Governing Law and Dispute Resolution

• These Terms are governed by the laws of the Republic of Singapore.
• Any disputes shall first be resolved through friendly negotiation
• If unresolved, disputes may be referred to the Small Claims Tribunal or Singapore courts

12. Amendments

We may update these Terms at any time. The latest version will always be available on our website. Your continued use of our services indicates your acceptance of any changes.

13. Contact Us

For any questions about these Terms, reach out to us at: support@the-archemists.com

Thank you for being part of THE ARCHEMISTS community. We’re honoured to walk with you on your journey to reclaim your time, joy, and freedom. 💖